FAQ

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Frequently Asked Questions:

Question: How can I pay my bill?
Answer: You may pay by check. Please mail checks to:
Sherman Sanitation, P.O. Box 877, Janesville, WI 53547
You may also pay by phone with a credit or debit card.
We accept Visa, Mastercard and Discover.
Electronic Funds Transfer (EFT) is also an option. The money is transferred out of your bank account on the invoice due date. Please call to set up this option.

Question: How far in advance do I need to order a container?
Answer: 1-2 business days.

Question: What can and can’t be put in a dumpster?
Answer: Click here to view a list of prohibited items.

Question: Is there a “right way” to load a dumpster?
Answer: Yes.
Please try to load the dumpster as evenly as possible. Be sure not to overload the dumpster. There will be an additional charge for driver delay and container dig out. No items can be hanging over the sides or sticking out of the dumpster.

Question: Do I have to be there when my dumpster is delivered?
Answer: Not unless you want to be. Please give us very specific placement instructions. If the dumpster needs to be placed in an area/spot that is not easily described over the phone, you can mark the location with a brightly colored stick in a bucket, for example. If the delivery location is especially crucial then it would be a good idea for someone to be there to ensure the dumpster is placed in the right spot.

Question: Do I have to be there when the dumpster is picked up?
Answer: No. Please make sure you have loaded the dumpster properly.

Question: What happens if my property is damaged?
Answer: Prior to delivery of any container, a pre-determined location is established as to where the container is to be placed on your property at your discretion. If you would like us to place the dumpster on boards to prevent damage to asphalt driveways, we will do so. You must provide the boards which need to be approximately 4′ long, 8″ wide and 2″ thick. You will need 4 of these boards. Any damage to lawns, walkways, driveways or other structures on the property are the sole responsibility of the homeowner or persons responsible for ordering the dumpster, not Sherman Sanitation, LLC.


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